The best time to discuss expectations is before a misunderstanding arises. Clear commercial instructions can help make contract review more focused.
Describe the real arrangement
Explain what is being delivered, to whom and when. Make sure that the written description reflects how the relationship is intended to work, rather than relying on a generic label.
Make responsibilities visible
Identify the information, approvals and actions each party needs from the other. Discuss how delivery will be assessed and how problems will be raised.
Allow for change
Consider what should happen when the scope, schedule or cost changes. Agree on a process for recording decisions, rather than leaving important variations to informal assumptions.
Review the difficult questions
Ask your adviser about the proposed treatment of payment disputes, confidentiality, ownership and ending the relationship. The appropriate position depends on the facts and applicable law.